But amidst all of these improvements, there are still challenges to overcome:
Nearly 20% of organizations reported delivering less than 70% of projects on time. This suggests firms often don’t have the resource visibility necessary to correctly staff projects (and thus miss out on their margin targets.)
Poor communication, miss-set expectations, lack of change orders, scope creep, and ineffective knowledge management and sharing are also cited as barriers to further service execution improvement.
But luckily, tech can help you solve this.